Friday, March 02, 2007
Have an unpleasant incident to relate to..
Was at a coffee joint at Novena Sq today and i feel i've been treated unequally as a spending customer. Was in the queue with 2 english ladies ahead of me and a white couple behind me. so i was e only local in between 2 pairs of foreigners..
And i really wonder if u do get special treatment jus because one is fairer and speaks english with an accent?
Cos i was waiting and waiting and waiting... even when e 6th person got their drink, i was still waiting. I suppose they have consolidated "coffee" orders and prepared them first, while my tea latte is been placed last on the list. Come on! i deemed this as HORRENDOUS customer service. I should not be kept waiting since i was in the queue first. And if my drink is really more complicated to prepare, shldn't someone have the decency to ask me to take a sit n serve it to me? By the way there were 3 service staff, only 1 was preparing drinks. E remaining 2 were chatting away after customers placed their orders. This is a result of poor management.
This unpleasant incident definitely spoilt my day further from the rain.
Cos of the wet weather, i had to spend 14 bucks jus to get home.. when on other days i could haf got home at e same time at half e price. *sigh...*